Wednesday, November 17, 2010
Hello dear readers,
I had a conversation with a credit card company yesterday, and it went like this:
Me: "I'd like to cancel my credit card, please."
Annoying Representative (henceforth known as AR): I can certainly help you with that, but may I ask why you're cancelling your card?
Me: "Because I'm being fiscally responsible and no longer using credit cards."
AR: "But you realize that you will still need a credit card for some purchases. For instance, you will need a credit card--"
Me (interrupting diatribe of reasons I need credit cards): "I have another credit card. I just don't need this one. I'd like to cancel it, please."
AR: "But you have a long history with this bank...it's highly advisable to keep a credit card with us."
Me: "Actually, I'm planning to move my business to another bank." (Unsaid: because when I needed one small change made to my line of credit, after DECADES of being a PERFECT client, you did absolutely NOTHING to help!)
AR: "I understand that you want to move your business to another bank, but it's a good idea to keep a credit card with a different bank....(yak, yak, yak)
Me: (interrupting diatribe about why I still would need this particular card) "I'm not using this card, and I don't need it. I don't see any point to keep it lying around." (A new one was sent to me in May, and I haven't even authorized it yet.)
AR: "You do know that you can lower your credit limit, right? You have a significant amount of credit on there...."
Me: "Yes, but I'd like to just cancel the card, please. I'm not using it."
AR: "But you might need it someday, and it's not costing you anything to have it."
Me: "Actually, I read that after a year, I will be charged for having an inactive account."
AR: "Oh, that's only if you have a balance. But you don't have a balance."
Me: (Unsaid--that's not what I read, and in any case, if a customer ran a balance and made no payments for a year, I'm sure you'd do more than charge him a $25 fee.) In any case, I'd like to cancel this card, please.
AR: All right, I'll put that through for you.
In this age of recession, defaults on debt and mortgages, etc...does anyone else see a problem with this? No wonder "How to Cancel Your Credit Card" was nowhere to be found on the website or FAQs.
How have you chosen to jump off the consumerism wagon?
Posted by Holli Moncrieff at 5:00 AM